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Frequently Asked Questions

TricoExam is an AI-supported system for trichology consultations, documentation, and client care.
It is built for Hair & Scalp Professionals, including Trichologists, Dermatology Teams, Medical Clinics, Wellness Professionals, Anti-Aging Practices, and Salon Professionals.
The onboarding class covers system navigation, best practices for documentation, and advanced features for hair and scalp analysis.
There is a $49 non-refundable onboarding class, first month free, next 3 months at $49/month, and regular rate starts month 5 at $99/month.
No contracts. You can cancel anytime.
Live onboarding is on Monday, July 13, 2026 at 6:00 PM ET.
Yes, CEU credits are included for subscribers.
We provide extensive support including live onboarding, product information training, and DBL USA product education.

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TricoExam is HIPAA-compliant and built with your privacy and security in mind.